Cancellations can be done only within 24hrs of successfully placing the order. After the above mentioned time period cancellations cannot be processed.
We do not accept returns unless and until there’s a genuine reason of default/ damage in the item purchased. The chances of damage/ default piece being shipped will be very less as there will be a thorough check during despatch. But nevertheless, if you find any, please feel free to contact us in the contact no provided/ drop us an email. We request the same to reach us within 2 days of receival of the parcel.
We do strictly no Refunds. Exchanges are possible within 7 days. Please understand, we will not be able to accept returns if the issue is escalated to us after 1 week. The products should be sent back in the original packaging with the bills and tags intact. No exchanges are allowed in case of minor colour or design variations, or slight imperfections in the weave. Please feel free to get in touch, confirm with us and send the item back in the original condition as received to:
*Fathis Designer Studio
West of Iron Bridge
St George Street
Alappuzha – 688001*